Description
Description
This intensive clinic connects your retail POS with your online store so stock counts finally agree. You will design rules for store holds, ship-from-store, and click‑and‑collect without causing oversells. Barcode hygiene is addressed so SKUs and variants scan clean across channels. We show safe ways to push price changes and promotions so receipts, orders, and invoices match. You will test conflict resolution when the last unit sells in-store while a cart is open online. A section on staff permissions prevents accidental catalog edits from tills. We add daily reconciliations that flag drift before it becomes a customer problem. You will document fallback behaviors when a store goes offline but orders keep flowing. Pickup notifications, ID checks, and window timers are built into the flow. At the end, your channels act like one system from the customer’s point of view.
Format
– Live lab recording, POS/online flow charts, barcode audit templates, reconciliation scripts
– Click‑and‑collect SOP and staff permission matrix
Duration
– 2 hours clinic + 45-minute Q&A recording
What You’ll Learn
– Bridge POS and online inventory
– Prevent oversells with smart holds
– Reconcile prices and promotions
– Handle offline stores and pickups
– Run daily drift checks with alerts
Target Audience
– Retailers running both store and ecommerce who need true omnichannel stock
